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MusicBizAdvice.com Case Study: Why Bon Jovi is Music Business 101

by Randi Reed
Research Assistance: The fans at Backstage with Jon Bon Jovi


PART TWO

One of the secrets to Bon Jovi's business success is that unlike many artists, they're never afraid to be the first to try a new technology or marketing method to reach their fans. In fact, they welcome it--which isn't to say due diligence isn't applied; it definitely is. Sometimes it works, sometimes it doesn't. The point is, Bon Jovi have the guts to be pioneers, while many other artists stand on the sidelines watching to see if it works out. Just some of Bon Jovi's many "firsts" are:
  • Being one of the first artists--if not the first--to enlist fans to help make one of their videos. For their "Bad Medicine" video the band invited fans to the video shoot, handed out additional video cameras for fans to keep, and collected the resulting footage at the end of the night, which was cut into additional footage shot by video director Wayne Isham.
     
  • Pioneering the American XS Serialization Program for their Bounce album and tour, in which each CD contained a unique PIN that the consumer could register and use to log on to a special website for exclusive downloads, video, and VIP concert tickets. A lawsuit over the rights to the technology ensued and Bon Jovi were caught in the middle, but fans liked the content nonetheless.
     
  • In the early '90's, Bon Jovi was the first artist to sell merchandise on a cable shopping channel (former manager Doc McGhee did the honors--not the band itself). Then on April 12, 2003 Bon Jovi took it a step further and appeared on QVC for a nationally televised live performance from the sold-out Bounce tour, with a Limited Tour Edition Bounce CD & DVD/VHS package featuring previously unreleased performance footage sold on QVC. Over 30,000 copies were sold during that night, and although reviews on this marketing method were mixed, we at MBADC think it took cajones to try it. Other artists such as Shania Twain and Neil Diamond followed suit and appeared on QVC as well.
     
  • On September 18 2002, Bon Jovi's concert at Shepherds Bush Empire in London was the first "live, interactive event across a cinema network." The event was broadcast to 25 venues across Europe via satellite and high-speed cable connections and marked the first time fans at various venues could communicate with each other on the venue screens via text messaging. The Shepherd's Bush Empire webcast had over one million viewers, and 375,000 viewed the event live.
     
  • In 1995, Bon Jovi performed the first-ever outdoor street performance on The Late Show with David Letterman. In 2000, Bon Jovi and David Letterman teamed up again for another first when Bon Jovi performed the first rooftop show at The Late Show with David Letterman.
     
  • On September 5 2002, Bon Jovi made history by opening the NFL season with a kick-off concert in New York City's Times Square and helicoptering over to Giants Stadium to perform at halftime at the New York Giants-San Francisco 49ers game. It was the NFL's first-ever Thursday kickoff, the Times Square performance drew more than a half million people and the performance was shown in a live half-hour special on VH-1, and Bon Jovi was the first artist ever to perform at Giants stadium during a New York Giants game.
     
  • On the Bounce tour, Bon Jovi introduced new technology by being the first artist to use a new type of LED video screen on
    tour.
     
  • On November 21, 2004, Bon Jovi was the first artist to do a live concert on Samsung's INHD/INHD2 High-Definition network channel, paving the way for other High Definition music programming.
     
  • On September 19, 2005, Bon Jovi was the first artist to play at the new Nokia Theatre in New York City's Times Square. The event was carried around the world via live webcast, was simulcast to movie theaters across the US and Canada, and employed multiple new technologies.

Bon Jovi and their team are especially adept at marketing synergy. In addition to the above-mentioned campaigns, during the course of their career the band has also teamed up with companies such as:

  • Target (releasing an exclusive CD of previously unreleased material that could be purchased exclusively at Target stores, filming a commercial that showed the band in the studio, and doing the band's first in-store appearance in over a decade)
     
  • Duracell (filming a commercial for its Longlife batteries which were used to power the band's wireless mics, and offering coupon savings on the band's Bounce CD)
     
  • Volkswagen (who marketed a Bon Jovi edition Golf in the 1990's)
     
  • MTV (among other promotions with MTV, when Jon Bon Jovi bought his parents a new home, their old home was sold to MTV to give away in a contest) and VH-1 (among many other events, VH-1 once had a contest to win a backyard BBQ featuring a concert by Jon as the entertainment)
     
  • The NBA
     
  • The Arena Football League (as one of the owners of the Philadelphia Soul, Jon Bon Jovi brought a new female audience to the fame and teamed up with MTV's The Real World Philadelphia to build a playground for underprivileged kids as part of  the Soul's community service arm)
     
  • and in their latest partnership, Major League Baseball.
     
  • The current Smirkwatch campaign, developed by ad guru Donny Deutsch's company, is synergy at its best, tying in the concept of the album cover art, the "Have a Nice Day" video (in which the smirk appears everywhere including a crop circle) with a page of downloadable, printable smirks fans can plaster everywhere. Taking it a step further, fans can then upload photos of the places where they've left the smirk (who, by the way, is named Joe V), ultimately bringing the concept of the video into reality. The combination of fun and Jersey attitude matches the band's image perfectly.
     
  • The synergy continues as Sprint mobile phones are used in the video, and Sprint will provide  telecommunications for Bon Jovi's Have a Nice Day tour...including a tour bus fully equipped for wireless communication .

When Bon Jovi can't be the first to do something, they're not adverse to being the last. Bon Jovi played the last two shows at the historic Wembley Stadium before it was torn down to make way for a new Wembley stadium.

And finally, sometimes Bon Jovi even have it both ways: As the most popular American band ever to have performed at the old Wembley Stadium (5 times during their career), during the forthcoming Have a Nice Day tour Bon Jovi will also have the honor of being the first artist to perform at the new Wembley.

Additional research: Bon Jovi.com

Editor's Note 04/2006: Although the new Wembley Stadium was booked and confirmed as the venue and tickets sold out, the venue will not be completed in time for the band's early June UK run. 
“Having closed the original Wembley Stadium, it would have been a fitting honor to open the new one," said Jon Bon Jovi in a March 31 press release. "However, the most important element was always the live concerts themselves. So while the location may have changed, the celebration will remain the same. Thank you to our fans - for your loyalty and your patience." Jon  
went into more detail in a letter to fans on the Backstage with Jon Bon Jovi website, along with a quip about offering to have the 144 thousand ticketholders bring paint brushes to make the shows happen. The shows that were to have been at Wembley Stadium were moved to Milton Keynes, June 10 and 11, 2006, with the original tickets being honored. 


Part 1

 

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